How Our Services Work
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Core services
• Crime Scene Workshops — Hands-on, realistic sessions that use forensic scenarios to demonstrate consequences, vulnerabilities and the real-life impact of criminal behaviour.
• Four Supporting Videos — Age-appropriate films used before and after workshops that reinforce key learning around gangs, knife crime, child sexual exploitation (CSE) and wider criminal activity.
• Live Interactive Avatar — Anonymised AI-led facilitator that engages pupils on sensitive issues, runs scenario conversations, and collects anonymised data to assess risk trends.
• Risk Analysis for Schools — Actionable reports that highlight patterns and likely emerging behaviours so pastoral teams can target interventions earlier.
How it works (quick)
1. Book a workshop for a small group or a full year group.
2. Pre-workshop film viewing to introduce themes and ground discussion.
3. In-school crime scene workshop led by trained facilitators.
4. Post-workshop follow-up with the avatar for role-play and a school risk analysis report.
Why schools choose us
• Classroom-ready: Minimal disruption to timetables; single-session or programme options.
• Evidence-led: Materials designed to resonate with teenagers and prompt behaviour change.
• Local delivery: Teams operate across the North West and understand local risk factors.
• Confidential engagement: The avatar gives pupils a safe, anonymous space to discuss tough topics.
• Practical outcomes: Clear recommendations and student-risk trends for pastoral teams.
Impact & outcomes
• Fewer repeat incidents
• Increased reporting of vulnerabilities
• Improved pupil understanding of consequences
• Practical intelligence for safeguarding and behaviour teams
Who we work with
Primary partners: secondary schools, academies, PRUs, pupil referral units and multi-agency partnerships across the North West.
Bring UCAN Northwest into your school. Book a free 15-minute consultation or request a sample video and workshop outline.
Contact us Phone: [07376087510] Email: steve@ucannorthwest.org
2. — Online Services for Parents & Carers (UCan Northwest + Parent999.com)
Support for parents and carers when a teenager is at risk — guidance, courses and 24/7 help.
Parenting teenagers is hard. When antisocial or criminal behaviour becomes a risk, specialist guidance and timely support make all the difference. UCan Northwest and Parent999.com provide practical online courses, resources and an out-of-hours live avatar service for families.
What we offer parents & carers
• On-demand online courses: Short modules on recognising signs of gang involvement, spotting indicators of knife risk and child sexual exploitation, de-escalation strategies, and how to work effectively with schools and police.
• Parent-focused videos and toolkits: Short, clear guidance you can use immediately at home.
• Live avatar support (out-of-hours): Anonymised, interactive help available outside normal hours to advise on immediate next steps, signpost services and help you assess risk.
• Telephone and email referrals: Guidance on next steps and how to access local services, safeguarding teams and specialist support.
• Joint school-parent interventions: If the school is involved, coordinated plans to support the young person at home and in school.
Why this matters
• Early parent intervention can prevent escalation and reduce harm.
• Practical, non-judgemental advice increases parent confidence and effectiveness.
• 24/7 avatar support fills the gap when issues arise outside office hours.
Course examples
• “Understanding the Signs” — 45-minute course: Spotting early indicators of exploitation and criminal involvement.
• “Home De-escalation Techniques” — 30-minute course: Practical steps to reduce conflict and keep young people safe.
• “Working with Schools & Safeguarding” — 60-minute course: How to collaborate with school safeguarding teams and external agencies.
How the live avatar helps
• Anonymous chat to explore concerns and receive immediate, practical advice.
• Safety-first triage that suggests whether to contact school, police or emergency services.
• Links to local services and age-appropriate resources for follow-up.
• Available evenings, weekends and bank holidays via Parent999.com partnership.
Pricing & access
• Individual course purchase or discounted parent bundles.
• Subscription options for ongoing access to materials and avatar sessions.
• School-funded packages available so schools can provide parent access as part of their safeguarding programmes.
Testimonials (examples to replace with real quotes) “Straight to the point and practical — helped us spot the signs early and get the right support.” — Parent “The avatar service gave us clarity in the middle of the night when we didn’t know what to do.” — Carer
Next steps
• Parents: Browse courses and book a session at parent999.com or contact Steve@@ucannorthwest.org or admin@parent999.com
• Schools: Offer Parent999 access to your families as part of your safeguarding package — contact our partnership team to arrange rollout.
Get immediate guidance. Book a parent webinar, enrol in an online course, or request an out-of-hours avatar trial today.